Social media concerns continue for ABAC
The Alcohol Beverages Advertising Code has released its Fourth Quarterly Report for 2018, highlighting concerns aboutalcohol marketers’ use of digital platforms and the age restriction controls available for their marketing.
ABAC Chair, Harry Jenkins AO, said the use of social media influencers was particularly troublesome.
“This quarter saw six breaches of the Code. Three related to marketers failing to check that the social media influencers promoting their products were over the age of 25,” he said.
“This age requirement is important in ensuring that under 18s are less likely to relate to the actors/influencers used to market an alcohol product.”
Among the issues raised during the quarter were content and placement complaints against XXXX Summer Bright Lager (Lion), Furphy (Lion) and Wilde Beer (Tribe). Each faced complaints that posts by the brand and various social media influencers include images of peopleaged under 25 and that social media influencers (SMI) failed to activate available age restriction controls.
The complaints in each case were upheld by the ABAC Panel.
Furphy’s case highlights the challenges marketers face in meeting the code.
In this case, Lion’smedia-buying agency Universal McCann had brokered a relationship with a number of social media influencersto create content for Furphy. The company funded an Instagrammer’sthree-day trip to Victoria and paid him $2,000 for 30 photographs.
The Instagrammer untruthfully signed a contract saying he was over 25 when he and his companion who appeared in the photographs were under 25. The code states that marketing communications must not depict an adult who is under 25.
While requiring a contract be signed, Lion had not verified the Instagrammers age.
Lion acknowledged the breach but argued that the Panel make a finding of a ‘no-fault’ breach, arguing that the breach was reasonably unforeseeable and outside of their reasonable control.
However, the panel found faultsaying it would have been prudent to check their age.
“It should be regarded as prudent practice that age verification of talent used inalcohol marketing be undertaken including when social media influencers areengaged,” the determination said.
“It is foreseeable that a person who stands to gain commercially fromsecuring a contract might not always be entirely forthright in answeringquestions.”
The panel upheld the complaint.
The ABAC chair acknowledged the challenges facing alcohol marketers in the new digital platforms.
“The use of social media influencers has been a challenge for the industry and forABAC, primarily due to difficulty obtaining information about available age restriction controls from platforms, such as Instagram,” Jenkins said.
“When using any digital platform it is the marketers responsibility to ask the platform to identify all age restriction controls that are available for their marketing and apply those controls and to also continue to ask these questions for all new campaigns as social media platforms develop at a rapid rate and the availability of controls will change from time to time.”