Kegstar accelerates growth and investment

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Kegstar is the leading keg management provider in ANZ and now in their tenth year, they are continuing to grow and evolve under the new ownership and support of parent company MicroStar Logistics.

General Manager of ANZ Stephen “Hoppy” Hopkins says Kegstar have been listening to our customers changing needs post Covid. “The business is committed to learning from the past and listening to our customers’ needs. We believe in true partnerships and to be the partner of choice for the industry.”

This has led to several sweeping changes throughout the business. One thing is for sure – the Kegstar of 2022 is a fundamentally different beast to the Kegstar of 2012.

The most important factor brewers look for from their keg supplier, especially given the global supply chain challenges they face, is to have the confidence they will receive the kegs they need, when they need them. Kegstar, and their parent company MicroStar, understand this which is why they leverage their position as the largest purchaser of kegs in the world, to make sure Australian brewers are never shorted.

(Said Hopkins)‘As a keg supply company, our number one priority is ensuring that our customers have the kegs they need, when they need them. We pride ourselves on guaranteeing supply to fulfill every single order that comes our way, as well as extras to fill that last minute requirement brewers sometimes need. And with 20L, 30L & 50L kegs at the ready, we’re always prepared. All kegs are top quality and backed by Kegstar’s quality promise: If a keg is not fit to fill, they pick it up and repair it at their cost.

With the support of MicroStar, Kegstar has also been able to expand their operations and make some key changes to ensure they are offering customers the best possible service and support. To this extent they have increased the size of their team across the country to help support growth and their customer service mantra, with a commitment to having the right people in the right places to provide customers the support they need.

Kegstar understands the importance of simplicity. That’s why they’ve streamlined their pricing structure and rental statements, in turn eliminating burdensome scanning and more. As a result, Kegstar has now implemented a fixed pricing model which for many people means one thing – no more scanning!

Finally, Kegstar shares brewers’ commitment to sustainability. They understand using scarce resources efficiently is both economical AND sustainable for the beer industry. Given the highly circular nature of shared, reusable kegs, Kegstar and MicroStar combine to remove over 7 million kg of freight-related greenhouse gas emissions each year.

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